F.A.Q.

Why shall I create private inventory?

In case of losing any of your valuables you only have to change the status of the profile of your valuables - you already saved to the cloud - from "have" to "lose" to inform all findlost24 members and aid agencies nearby instantly. It's cool, is not it?

How privacy is set?

Data of your valuables will be saved only with your permission via your private access. You can reach them only by log in with your private account All content are 100% secured and stay private until you personally share them.

Can you find my missing valuables?

We can not guarantee that someone finds your missing treasury, but we do provide an effective, world wide platform to make it significantly more likely.

What is critical time?

The critical time is usually the period right after something goes missing, approximately the first 24 hours. After this time the chances of finding lost items begin to decrease significantly.

What are the chances of success?

By using FindLost24 you significantly increase your chances of finding your lost valuables within the critical time.

Are you a storage tool/service?

No, we are not. However, you can store your data with us in advance free of charge. In the event of a loss your profile will contain all the relevant information and you will have to simply share it.

What can I do to find my missing valuables?

Download findLost24 and save your valuables into your missing treasury. We inform the nearest Police Department, Aid Organisations and community members. We spread the word immediately.

Do I have to pay for your services?

It is free to download the FindLost24 application and to create your Private Treasury. For spreading the word of your loss to millions of people we ask for a 5 EUR fee to cover our cost of service.

I am missing somebody. What can I do?

Download the findLost24 App and upload pictures and information on the missing person into your Private Treasury within the application. This data is secured and private. The app will inform the nearest police, aid organisations and community members once status is changed to "lost". The word is spread instantly.

I am missing my dog. What can I do?

Download FindLost24 and save pictures and information about your pet into your Private Treasury. It is secured and private. Once status is changed to "lost", we inform relevant organisations and community members in your area instantly.

I am missing my cat. What can I do?

Download FindLost24 and save pictures and information about your pet into your Private Treasury. It is secured and private. Once status is changed to "lost", we inform relevant organisations and community members in your area instantly.

I am missing my bicycle. What can I do?

Download the FIndLost24 app and save pictures and other relevant information about your vehicle (Car, Motorbike, Bicycle etc.) in your Private Treasury. Once the status is changed to lost we instantly inform the police, relevant organisations and community members in your area.

I am missing my motorbike. What can I do?

Download the FIndLost24 app and save pictures and other relevant information about your vehicle (Car, Motorbike, Bicycle etc.) in your Private Treasury. Once the status is changed to lost we instantly inform the police, relevant organisations and community members in your area.

I am missing my car. What can I do?

Download the FIndLost24 app and save pictures and other relevant information about your vehicle (Car, Motorbike, Bicycle etc.) in your Private Treasury. Once the status is changed to lost we instantly inform the police, relevant organisations and community members in your area.

I am missing my horse. What can I do?

Download FindLost24 and save pictures and information about your pet into your Private Treasury. It is secured and private. Once status is changed to lost, we inform relevant organisations and community members in your area instantly.

To whom do you send information?

We inform the nearest police, aid organizations and all community members to you.

I lost my passport. What can I do?

Wherever you are in the world you can download FindLost24 and upload the details of your missing passport to your Private Treasury. We will inform all community members instantly.

What if somebody found my missing treasure?

In this case we are happy for this and ask you to change the status of your missing treasure from „lost” to „have”.

I am interested into finding only pets. What can I do?

Please go to the main menu in the FindLost24 App and tap on “settings” to change your preferences.

I am interested into finding only persons. What can I do?

Please go to the main menu in the FindLost24 App and tap on “settings” to change your preferences.

I am interested into finding only vehicles. What can I do?

Please go to the main menu in the FindLost24 App and tap on “settings” to change your preferences.

I am interested into finding only small things. What can I do?

Please go to the main menu in the FindLost24 App and tap on “settings” to change your preferences.

I have technical question. How can I contact you?

If you have any questions please contact your country’s manager. This information can be found on our site. Alternatively, contact support@findlost24.org

Do I have to file a report with the police after reporting a loss on FindLost24?

If you want to be sure and submit an official report please go to your nearest police station which you can locate using the map within the findLost24 application.